Member Services Representative

Turn2Partners - Reston, VA

Our client is seeking a Client Services Representative to join their team!

Location: Reston, VA



You will be responsible for helping customers by providing product, service information, assist with financial needs, open new accounts, process account transactions, and resolving technical issues.

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and service.


  • Previous experience in customer service, sales, or other related fields
  • Experience with cash handling
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school education or GED

Posted On: Wednesday, February 19, 2020
Compensation: $16-17/hr.

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