Member Services Representative
- Reston, VA
Our client is seeking a Client Services Representative to join their team!
Location: Reston, VA
**CONTRACT TO HIRE**
You will be responsible for helping customers by providing product, service information, assist with financial needs, open new accounts, process account transactions, and resolving technical issues.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and service.
- Previous experience in customer service, sales, or other related fields
- Experience with cash handling
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- High school education or GED
Wednesday, February 19, 2020