Head of Customer Data Management Platform

Tyche Project - Boston, MA

The Data Engineering group in the Customer Experience organization of our client is seeking an outstanding leader to drive the company’s data strategy supporting customer data management capabilities. The successful candidate will lead and expand a team charged with implementing a modern, customer data management platform.


  • Lead a team of data engineers and software developers

  • Create, maintain, and extend a customer data model (logical and physical)

  • Oversee the design, deployment, and maintenance of a data integration and entity resolution (match/merge) pipeline

  • Oversee the design, deployment, and maintenance of API services

  • Collaborate with other leaders to select technology, define standards, and optimize delivery processes

  • Develop and oversee legacy system migration strategy

  • Oversee operations, performance, and optimization of the platform

  • Oversee software development best practices

  • Stay current on industry trends and technologies

Skills & Experience

  • 7+ years overall experience developing software and working with master data management systems

  • 3+ years experience managing teams of data engineers and software developers

  • 3+ years experience working with and managing big data and database technology platforms (databases, API’s, entity resolution algorithms)

  • Ability to work across organizations and form cross-functional teams

  • Experience in the insurance and financial industries

  • Strong analytical, process-oriented, and problem-solving skills

  • Ability to create and maintain strategic stakeholder relationships

  • Experience with vendor management and technology selection


  • Bachelor’s degree in Computer Science or related field (advanced degree preferred)

This client is an equal opportunity employer and value diversity. They do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted On: Wednesday, January 23, 2019

Position Contact
Bill Sullivan
(978) 381-3320
Boston, MA
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