This opportunity is great for those who thrive under pressure and have a passion for information technology and providing technical solutions to fellow employees.
The Network Administrator will provide a high level of customer service and software/hardware problem resolution. The incumbent will perform in depth diagnosis and guide users through step-by-step solutions to ensure successful outcomes when fielding calls from the user base, creating the initial record of the request and resolving all Level I/Level II end-user problems over the phone or in-person.
If you are interested in a work environment that provides support, encouragement and development then we want you!
Duties:Essential Duties and Responsibilities include the following:
Assembles and configures network components and associated services (i.e. backup, security management, user account management, e-mail systems including e-mail, web server, internet access, office systems and applications support, etc.).
Sets up and maintains basic network operations (i.e. file servers, mail server, Ethernet networks, network cabling, etc.), including assembly of network hardware and other related equipment, devices and systems.
Performs network troubleshooting to isolate and diagnose common network problems.
Upgrades network hardware and software components as required.
Installs, upgrades and configures network printing, directory structures, rights, software and file services.
Installs, upgrades and configures network security (i.e. firewalls, managing host security, file permissions, back and disaster recovery plans and file system integrity, etc.).
Provides users with network technical support.
Responds to needs and questions of users concerning their access of network resources.
Establishes network users, user environments, directories, and security for networks being installed.
Develops and conducts various training and instruction for system users in regards to operating systems, relational databases and other applications.
Maintains confidentiality with regard to information being processed, stored or accessed by the network.
Installs and tests necessary software and hardware.
Other duties may be assigned.
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university and one to three years related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Required - CCNA (Cisco Certified Network Associate)
MSCE (Microsoft Certified Solutions Expert)
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have knowledge of Database software; Internet software; Manufacturing software; Spreadsheet software and Word Processing software.
Other Skills and Abilities
Advanced knowledge of: Windows 7/8, Windows 2003/2008, Sonicwall Firewall, Exchange 2007/2010, Hyper-V/VMware, Wireless Networking Protocols, Visual Basic, SQL, and Microsoft Access.