Job Summary:

The Battery Applications Engineer – C&I will be responsible for guiding proper application of Lithium-Ion battery products for sale into the material handling equipment market. The responsibilities of the position will include maintaining an accurate product application knowledge base, responding to application inquiries from sales agents, traveling to customer sites to understand application needs and issues, and initiating activities in engineering to resolve issues. The Battery Applications Engineer will work as part of the engineering team to ensure closure of applications issues, track engineering changes, and support order entry system development. This position requires travel as necessary to attain results. This position requires the ability to read instructions represented in manuals and follow these instructions. This position exists in a temperature-controlled environment.

Essential/Key Functions:

• Maintain knowledge of customer battery applications and use-case scenarios through direct interaction with the customer at the point of use.
• Assist Sales in capturing the voice of the customer with respect to product configuration, features, interfaces, and technical capabilities required for specific applications.
• Assist sales agents in understanding current product offerings and align demo requests with an appropriately configured product.
• Develop and maintain technical presentation material for the purpose of communicating product application information to the customer and sales agents.
• Act as liaison between Sales and Product Engineering to initiate technical concept proposal development
• Champion change requests through Product Engineering to create new product configurations for customer applications and/or to resolve customer issues with current product interfaces.
• Review preliminary 3D CAD packaging studies for initial customer concept development and for final configuration fit check prior to sale
• Support the development and upkeep of product databases used for configuration management.
• Work with sales, order entry, and engineering teams to optimize the process of product configuration selection for customer order fulfillment.
• Keep up to date on OEM approvals, product certifications, and UL listings for current product line.
• Provide backup support for product support and field service technicians in diagnosing customer issues with products
• Provides advisory support and assistance to the department manager as needed.
• Responsible for meeting team targets and key performance indicators
• Participate in activities needed to support the management functions of the team.
• Follow all safety guidelines and operate in a safe manner
• Physical presence on the job is essential and necessary including weekends and holidays if deemed 
• Other duties as assigned by management 

Minimum Required Qualifications:

• Bachelor’s degree in engineering or industrial technology
• 3+ years of experience in automotive or industrial battery design, installation, and/or service
• Capable of performing mechanical fit checks in CAD software, SolidWorks preferred.
• Basic electrical/electronic diagnostic capabilities
• Effective communicator, capable of concisely presenting highly technical proposals to internal and external customers

• Proficient in Microsoft Office suite of tools
• Able to travel up to 25% of time if necessary.
• Strong process and data management skills

 

Additional Preferred Qualifications:

• Proficiency with CANalyzer software
• Experience with lithium-ion battery applications, manufacturing, and testing
• Direct experience with installation, service, or maintenance of material handling equipment

 

Posted On: Thursday, March 3, 2022