Title: Account Manager
Reports To: Supervising Account Manager
Job Purpose: Main point of contact with clients
Main Responsibilities and Accountabilities:
Schedule: 8:15 AM - 5:00 PM, Monday-Friday
Pay Rate: $18.00-$20.00/hr
Job Duties:
1. Main point of contact between customer and client.
2. Open communication with clients from start to finish for all jobs.
3. Works closely with VP of Sales and Sales team.
4. Handles requests for bids. Provides previous jobs / bid information to estimating and
sales for pricing.
5. Enter jobs into our operating system designed for envelope manufacturing. Provide
previous jobs if able to for reference. Provide a sample from previous jobs for printing to
match for color.
6. Receive artwork and work closely with prepress in having it set up for client to approve.
Provide reference information from previous jobs if applicable.
7. Communication with scheduling and shipping departments to be sure each job is on
schedule.
8. Distribute approved orders to plant operations for manufacturing.
9. Communicate inventory needs on a job to job basis with company buyer(s).
10. Double check other account managers’ jobs to ensure accurateness.
11. Send billing information to accounting and communicate any specific needs clients may
request.
12. Check samples for quality and send to clients.
13. Provides backup/support when other Account Managers are out or need assistance.
14. Work as part of a team as well as independently to accomplish goals.