Telecommunicator or 911 Call Takers

WorkStaff USA - Longmont, CO

In this Emergency Call Relay Center Open Position you will adhere to the following job attributes:

• The Emergency Call Relay Center (ECRC) is looking for positive, highly motivated and caring people who want to make a difference for the citizens we serve and FIRST first responders across the nation

• 911 call takers with a minimum of 1 year of experience are strongly encouraged to apply

• Take advantage of this opportunity to join a fast-paced, technology driven company that supports 911 and public safety

• Demand for our services continue to grow and so do the opportunities

• Located in Longmont, CO, our facility lies in full view of the Rocky Mountains

 

About the ECRC

• We are a national 911 center

• We receive calls from North America, including all 50 states, Canada, Puerto Rico, Guam, American Samoa, the Northern Mariana Islands and the U.S. Virgin Islands

• Once we determine the caller’s location, we then transfer them to the geographically appropriate PSAP

• The team handles approximately 20,000 calls per month

• We answer 911 calls for many solutions including:

- Voice over Internet Protocol (VoIP)

- Wireless and Voice over WIFI (VoWIFI)

- Satellite Phones

- Telematics

- Interim Text-to-9-1-1 Relay Solution

- Telecommunication Relay Services (TRS) & Video Relay Services (VRS)

  There is never a dull moment!!

Here are just a few of the large-scale critical incidents from across the country that the ECRC handled calls for:

- Hurricane Irma

- Hawaii Nuclear scare

- Hurricane Matthew

- Independence Day (you thought it was bad at your PSAP?

Imagine dealing with it across the entire country)

- Delmarva area earthquake

- Nashville bombing

- Hurricane Harvey

- Super storm Sandy

- Boston Marathon bombing

- Hurricane Isaias

 

Salary: USD $24.04$26.44 / hr



Posted On: Saturday, May 22, 2021
Compensation: $24.04 – $26.44 / hr



Apply to this job
  • Employment Application Questions
  • *
  • *
  • *
  • *
  • *
  • *
  • *
  • *
  • *
  • *
  • *
  • *
  • *
  • *
  • *