Credit Specialist
Agility Recruiting
- San Mateo, CA, United States
We are seeking a detail-oriented Finance and Credit Clerk for a temp-to-hire opportunity with a growing and stable company. This role offers the chance to gain experience across multiple finance functions while providing excellent customer service.
Essential Functions and Responsibilities
Daily Operations
- Process and archive daily financial deposits with accuracy and timeliness
- Validate customer applications to assess financial eligibility
- Handle weekly documentation processing and manage certified correspondence
- Sort and process incoming and outgoing mail, maintain postage equipment
- Order department supplies and maintain organized inventory systems
Customer Service & Communication
- Provide exceptional customer service by promptly responding to department inquiries
- Address customer requests including documentation, tax forms, and account information
- Prepare and distribute monthly customer correspondence
- Respond to email requests and complete customer service forms
Data Entry & Account Management
- Accurately input electronic payment transactions (EFT, ACH, wire transfers) for daily processing
- Create and maintain digital customer files by scanning and organizing documentation
- Establish new customer accounts in company system, targeting minimum of 5 accounts daily
- Verify and validate required licenses and certificates
- Update account information and manage service charge assessments
Processing & Administrative Support
- Prepare documentation for legal processes by reviewing shipment records
- Monitor and release daily orders from 9:00 AM to 5:30 PM
- Support Accounts Payable department with supply ordering and payment processing
- Handle vendor requests including forms, tax documentation, and account setup
- Identify and process monthly account adjustments for priority customers
Additional Duties
- Other responsibilities as assigned to support department operations
Qualifications
Education and Experience
- High school diploma or equivalent required
- Bachelor's degree in Finance, Accounting, or related field preferred
- Previous experience in accounting or financial role required
Technical Skills
- Intermediate proficiency with personal computers and standard office software
- Strong knowledge of word processing and spreadsheet applications
- Email and internet proficiency
- 10-key by touch capability
- Experience with billing software and order processing systems preferred
Core Competencies
- Excellent communication and negotiation abilities
- High attention to detail and accuracy
- Strong multitasking and prioritization skills
- Customer service orientation
- Ability to work independently and as part of a team
Compensation: 28