Our client, a Hospitality company, is seeking their first Head of HR to join their rapidly growing company to lead their established HR team. This employer is a strong advocate for culture and expects the Head of HR to hold their team and leadership accountable.
MUST HAVE:
10 years HR Leadership Experience in Hospitality, Casinos, Gambling, Property Management.
People leadership experience, preferably of teams of 10+
Primary Duties and Responsibilities:
• Maintains and establishes a sense of culture, holding the values of the company to the highest standard.
• Have a keen eye for the guest experience, ensuring all team members are aligned with business goals and quality of stay.
• Provides leadership coaching, career development and professional guidance to those positions within the direct reporting lines.
• Provides strong leadership to the property by executing programs for team members which
foster positive attitudes toward company goals
• Designs, develops, and implements strategic planning activities, including leadership and HR team members
• Partner with and provide counsel to leadership on employment laws, ensuring company stays ahead of laws and remains compliant.
• Development of employee recognition and merit programs.
• Facilitates the creation and measurement of performance metrics and KPIs
• Evaluates all areas of responsibility for continuous improvement opportunities and develops
plans to implement process improvements.
Minimum Education and Requirements:
• Bachelors’ Degree in Human Resources, Business Administration, Communications, or a
related field plus ten years of progressive Human Resources/Guest Service management
experience
• At least five years of Director level experience in Human Resources within a high volume,
complex casino and/or hospitality environment
• Must possess excellent interpersonal skills
• Demonstrated knowledge in Compensation, Benefits, Employee Relations, Communications,
Training, Recruitment, and Guest Experience Improvement
• Demonstrated knowledge of all applicable employment laws and regulations as well as
negotiations, budgeting, and strategic planning
• Excellent written and verbal communication skills
• Excellent organizational and multi-tasking skills
• Intermediate computer skills in Word, Excel, and Outlook