Summary:
We are seeking an experienced ERP Manager with deep expertise in NetSuite to oversee the implementation, optimization, and continuous improvement of our multisite ERP system. The ideal candidate will play a critical role in aligning business processes with technology, driving operational efficiency, and leading cross-functional teams to maximize the system's capabilities. This individual will be responsible for the design, implementation, maintenance, and enhancement of NetSuite ERP solutions to meet business objectives.
Essential Duties and Responsibilities:
· Lead the implementation, configuration, and ongoing administration of NetSuite ERP to meet organizational goals.
· Collaborate with cross-functional teams to analyze and document business processes and ensure they align with NetSuite functionalities.
· Oversee the development and maintenance of custom workflows, scripts, and reports to meet specific business requirements.
· Monitor system performance and troubleshoot issues to ensure optimal system functionality and user satisfaction.
· Manage ERP system upgrades, enhancements, and integrations with third-party applications.
· Design and implement data migration strategies during ERP implementations or changes.
· Conduct user training sessions and develop training materials to improve user proficiency and adoption.
· Provide leadership in ERP project planning and execution, ensuring timelines, budgets, and deliverables are met.
· Ensure data integrity, security, and compliance with internal policies and external regulations.
· Serve as the primary point of contact for ERP-related issues, providing timely resolution and support.
· Regularly evaluate system performance and recommend opportunities for process improvement and system optimization.
· Stay up to date with NetSuite updates, new features, and industry best practices, applying relevant advancements to the system.
Minimum Qualifications
· Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
· 5+ years of hands-on experience in NetSuite ERP implementation, customization, and administration.
· Proven track record of managing ERP projects, including requirements gathering, configuration, testing, and deployment.
· Strong knowledge of business processes in areas such as accounting, inventory management, order management, procurement, and CRM.
· Expertise in creating and managing custom workflows, scripts, reports, and dashboards within NetSuite.
· Proficiency in SQL or experience working with SuiteScript or other programming languages related to NetSuite.
· Strong problem-solving skills, with the ability to analyze complex business needs and recommend effective solutions.
· Excellent communication skills to interact with technical and non-technical stakeholders.
Preferred Qualifications:
· Master’s degree in a relevant field or professional certifications (e.g., NetSuite ERP Consultant Certification, PMP).
· Experience in integrating NetSuite with other third-party systems using SuiteTalk, REST APIs, or middleware solutions.
· Familiarity with change management practices and training strategies to ensure user adoption of ERP functionalities.
· Background in process improvement methodologies such as Lean, Six Sigma, or Agile.
· Industry experience in retail, manufacturing, or e-commerce environments is highly desirable.
· Proven ability to lead and mentor teams in ERP best practices.
Posted On: Thursday, January 30, 2025