Master Data & Systems Administrator CONTRACT
ExtendMyTeam
- Miami, FL, United States
Our partner is seeking a technically capable and process-driven Master Data & Systems Administrator to support the governance, accuracy, and lifecycle of master data across our enterprise systems—primarily NetSuite. This role ensures that our core data (items, vendors, customers, employees) is well-governed, compliant with business standards, and accessible to the right users through structured workflows and access controls.
As a key member of the Master Data team, you will manage the intake and resolution of data-related tickets while playing a critical role in maintaining data integrity, documenting standard operating procedures, and supporting cross-functional teams with platform access management, training and workflow enablement.
Responsibilities to include:
Master Data Operations & Ticket Management
- Monitor and triage incoming master data requests (e.g., new item setup, vendor/customer record updates) using service desk tools.
- Execute data changes directly in NetSuite, following pre-defined workflows, naming conventions, and validation rules.
- Collaborate with internal stakeholders (Ops, Finance, IT) to clarify requests and ensure data accuracy.
- Maintain trackers and logs for ticket progress, resolution timelines, and escalation needs.
- Conduct periodic audits of master data to flag issues and support ongoing quality improvements.
Data Governance & Documentation
- Enforce metadata standards, naming conventions, and business validation checks within NetSuite and related platforms.
- Support data stewards in adhering to defined workflows and approval processes.
- Create and maintain SOPs, FAQs, reference materials, and documentation for data request procedures and governance rules.
- Help establish and communicate policies for how master data is created, maintained, and accessed.
- Document change requests and maintain logs that support auditability and process transparency.
NetSuite Platform Support & Enablement
- Develop functional knowledge of NetSuite roles, permissions, workflows, and custom fields to support platform usage.
- Assist in onboarding users and delivering training related to NetSuite functionality and data submission workflows.
- Gather feedback from users and propose continuous improvements to data handling, UI design, and approval flows.
- Support the alignment between business units and IT by documenting pain points, gaps, or needs tied to master data processes.
Access Management & System Administration
- Support access provisioning for NetSuite and related enterprise platforms, ensuring alignment with role-based controls.
- Maintain user permission documentation and assist in managing system roles in coordination with IT.
- Help monitor access logs and ensure system usage complies with internal policies and audit requirements.
- Serve as a backup administrator for enterprise systems during platform changes or user lifecycle events.
What You Will Need
- 3+ years of experience in master data operations, ERP administration, or enterprise data governance.
- Proven success in managing access control frameworks, security audits, and role definitions across multi-platform environments.
- Strong understanding of master data management principles, metadata standards, and data lifecycle workflows.
- Proficient with ticketing platforms such as Jira or Zendesk, and productivity tools like Excel or Google Sheets.
- Demonstrated experience with training end users, writing SOPs, and supporting cross-functional governance.
- Experience working with NetSuite, Power BI, Microsoft 365, Power Apps, or similar enterprise tools.
- Familiarity with scripting (e.g., PowerShell, SuiteScript) and automation tools is a strong plus.
- Clear, proactive communicator who can translate technical details into business language.
- Bachelor's degree in Information Systems, Computer Science, Business Analytics, or a related field.
- Willingness to work in hybrid work environment but also have flexibility come into the office on an as needed basis.
- 4-5 month contract/start immediately.
- There are no benefits for this role.
Posted On: Friday, September 26, 2025