Are you ready to kick off the year with an exciting career move? A Senior Independent Member Advocate role is available, offering a chance to make a meaningful impact while advancing your professional journey.

Job Overview:

• Deliver concierge-level support by assisting plan members with benefit inquiries, claim issues, and provider billing concerns.
• Act as a liaison between members, providers, carriers, and HR to resolve issues efficiently and accurately.
• Research and resolve benefit questions, claims, and billing disputes while building strong relationships with stakeholders.
• Ensure timely responses to inquiries (within 24-48 hours) through phone, email, or other communication channels.
• Verify eligibility, process claims, and contribute to team goals by sharing expertise and supporting key projects.

Company Highlights:

• People-First Culture: At this company, helping people isn’t just what we do—it’s who we are. We foster a supportive workplace that values diversity, equity, inclusion, and belonging, ensuring every employee feels seen, heard, and empowered.
• Impactful Work: Join a team dedicated to improving lives daily. By providing top-tier HR consulting, financial services, and employee benefits, we make a difference for over 10 million families.
• Growth and Development: Dream big and exceed your goals with a company that emphasizes continuous learning and professional growth. You’ll gain access to mentorship, training, and career advancement opportunities.
• Innovative Environment: Be part of a forward-thinking team that embraces new ideas and leverages technology to deliver exceptional solutions for clients.
• Award-Winning Recognition: Work with a company consistently recognized as one of the best places to work, blending high-performance standards with employee satisfaction for a fulfilling career.

Apply now, and our team at Martin Grant Associates will arrange a brief call. This conversation will give us a chance to learn about your background and share more about this exciting opportunity.

Posted On: Wednesday, December 18, 2024