Overview:
Join a dynamic and expanding produce company committed to delivering the highest quality of produce to customers. Seeking a highly motivated Sales Operations Manager to lead and optimize our sales support functions. This pivotal role ensures the seamless execution of both domestic and import produce programs while driving operational efficiency, superior customer service, and data-driven decision-making.

Key Responsibilities:

• Lead and manage a cross-functional team including Sales Analysts, Customer Service, Planners, Logistics, Quality, and Shipping.
• Develop and implement streamlined processes to support accurate and timely sales execution from order to delivery.
• Partner closely with Sales, Procurement, and Operations teams to align on forecast accuracy, inventory planning, and customer fulfillment.
• Leverage data and analytics to drive business insights, sales performance tracking, and operational improvements.
• Establish KPIs and performance dashboards for the team; identify and act on trends to enhance service and efficiency.
• Manage day-to-day operational challenges and resolve issues to ensure top-tier customer satisfaction.
• Support the execution of seasonal programs, promotional initiatives, and product launches across domestic and import channels.
• Collaborate with Quality Assurance to maintain high product standards and compliance.
• Drive continuous improvement initiatives across systems, reporting tools, and workflows.

Qualifications:

• Bachelor’s degree in Business, Supply Chain, Agriculture, or related field;
• 5+ years in Sales Operations, Supply Chain, or related leadership roles in the produce or perishable goods industry.
• Proven ability to lead and develop cross-functional teams in fast paced environment.
• Strong proficiency in data analysis, reporting tools
• Experience with both domestic and international produce supply chains preferred.
• Results-driven mindset with a passion for process optimization and customer service.
• Excellent communication, problem-solving, and organizational skills.

• Work in a fast-paced, collaborative environment with opportunities for growth and advancement.

Please contact Katie Settle, katie@producecareers.com