A leading fresh food company in Southern California seeks a bilingual (English – Spanish) Warehouse and Packing Facility manager to lead their growing team. Experience with multiple SKUs, fresh foods or fresh produce, packing or repack operations, refrigerated warehouse environments, and Netsuite (or similar ERPs) would fit well with this position.

This key role is responsible for the execution and continuous improvement of the company’s packing house operations and warehouse. The position will work cohesively with multiple departments, maintain effective and timely communication, and ensure all orders are filled accurately and efficiently.

Position is an on-site role based in the Riverside County / San Diego County region. For more details, contact Jennifer Mazza, jennifer@producecareers.com.

Essential Functions:

• Oversee the daily operation of the packing house, ensure efficient workflow and adhere to safety standards.
• Lead and motivate a team or packing & shipping staff, providing guidance and support to maximize productivity.
• Planning and coordination and execution of internal audits/inspections.
• Identify and document best practices, ideas and information relevant to packing house systems.
• Identify, document and report any problems related to the process, inventory, and order fulfillment.
• Track and interpret statistical data relating to inventory; recommendations changes in standards, processes, equipment and materials to facilitated work and maintain efficiency.
• Develop and deliver relative training for all employees, emphasizing best practices and fostering a culture of awareness and accountability.
• Develop and implement effective incident response protocols to address fulfillment errors promptly and efficiently.
• Interacts with supervisors to determine and resolve inventory related issues quickly .
• Perform product and process inspections throughout the development and production process to ensure consistent efficiency.
• Report to Company Management regularly regarding the functionality of the department.
• Planning and participation in team trainings/ meetings and follow up with staff as needed.
• Monitor order processing to ensure timely and accurate fulfillment of customer orders.
• Coordinate with the customer service department to understand order requirements and communicate any changes or delays.
• Ensure that all available products are accurately accounted for and prepared for shipment.
• Implement inventory control measures to minimize waste and ensure product availability.
• Continuously Identify areas for improvement in packing and shipping processes, proposing solutions to enhance efficiency and reduce cost.
• Address any quality issues promptly.
• Prepare regular reports on packing house performance, including productivity metrics and order fulfillment rates.
• Communicated effectively with upper management regarding operational challenges and successes.
• May perform other duties as assigned

Knowledge, Skill, and Experience:

• Bachelor’s degree (B.A.) from a four-year college or university in supply chain management or five+ years related experience and/or training; equivalent combination of education and experience
• Must be bilingual (English/Spanish)
• In-depth knowledge of order fulfillment in the food production industry preferably with a focus on fresh produce or microgreens
• Proficient in Microsoft Office Programs (Word, Excel, Outlook)
• Strong interpersonal and communication skills
• Organized detail oriented
• Strong analytical problem-solving skills
• Ability to meet deadlines

Leadership Expectations:

• Articulate a clear and compelling vision for supporting staff that aligns with the company’s mission and goals. Help the team understand the bigger picture and their integral role in achieving it.
• Lead by example in creating an employee-centric work environment that values individuals, promotes their well-being, and fosters a sense of belonging.
• Champion a culture of continuous learning to help employees achieve their full potential.
• Hold yourself accountable for results, demonstrating a commitment to excellence and driving a culture of ownership and responsibility.
• Empower leaders and employees to make informed decisions, enabling autonomy while providing guidance and support.
• Set the tone by embodying the values of dedication, hard work, and professionalism. Be a role model for the team members regarding work ethic, attitude, and commitment to excellence.
• Establish open lines of communication with staff. Encourage transparent and two-way communication, ensuring that ideas, concerns, and feedback are freely shared and acknowledged.
• Delegate responsibilities effectively, taking into consideration individual strengths and growth areas.
• Clearly define roles and responsibilities while holding team members accountable for their performance.
• Encourage a proactive approach to problem-solving. Provide guidance and support for overcoming challenges and finding innovative solutions.
• Encourage experimentation, creative thinking, and the exploration of new techniques to enhance productivity and efficiency.
• Prioritize the safety and well-being of staff. Ensure that safety protocols are followed and provide resources that support the staff’s physical and mental health.
• Hold regular team meetings, a minimum of two meetings every month.
• Provide regular and constructive feedback to staff, both individually and collectively. Offer guidance on areas of improvement and recognize achievements.
• Uphold the company’s values and code of conduct in all interactions.
• Uphold the highest ethical standards in all interactions, fostering a culture of integrity, fairness, and respect.

The base salary the company may reasonably expect to pay for this role is: $90-110K. The actual salary for this role will be determined by a variety of factors, including but not limited to the candidate’s skills and experience. Please note that base pay is one important aspect of a compelling package. The base pay range indicated here does not include any additional benefits or cash bonuses that you may be eligible for based on the role and/or employment type.

Recruiter Contact is Jennifer Mazza, jennifer@producecareers.com

Compensation: $90,000 - $110,000 DOE