Senior Account Manager
Produce Careers
- Southeast, FL, United States
A well-established produce importer/distributor is searching for a Senior Account Manager with Leadership experience to join their team in South Florida. Reporting to the Sales Manager, the Account Manager role is responsible for effectively managing and growing existing accounts and bringing new business to the company. This role executes a high degree of communication and coordination with various stakeholders in and out of the organization. The ideal candidate will possess a strong knowledge of fresh produce, specifically vegetable commodities, a solid work ethic, a proven sales track record, along with the vision, drive and energy to contribute to the growth of our organization.
Position based in Southeast Florida.
Essential Duties and Responsibilities:
Leadership
- Monitor key performance indicators for the Account Management department that align with the overall business strategy to provide the opportunity for benchmarking and course correcting when needed.
Account Management
- Sell and service existing customers.
- Monitor and provide insight and recommendations for customer development and pursue new customer opportunities.
- Create, implement, and analyze strategies to meet established goals. Accountable to overall company sales goals.
- Plan and create sales budget for respective customers and long-term sales strategies.
- Foster a data driven approach to the attainment of sales goals.
- Communicate with team members to ensure smooth workflow for the team and success with our customers. Leverage team’s collective experience and strengths.
- Empowered to develop long-term relationships with identified partners and customers.
- Steward company performance with key customers to ensure maximum credibility is achieved in the marketplace.
- Coordinate between various internal and external stakeholders regarding inbound and outbound product shipments.
- Coordinate with staff on packing needs, daily orders, priorities, etc.
- Anticipate business trends, stay on top of markets, use available information to make better informed business decisions.
- Support with processing of trouble files, settlements, and aging receivables.
- Collections for customers and payables to vendor.
- Embrace and develop the company culture.
Skills and Qualifications
- Minimum 5 years+ years of experience in account management role.
- Proactive, self-directed, self-motivated, intentional and detail oriented.
- Highly organized and able to prioritize. Solutions-driven.
- Excellent written and verbal communication skills. Strong interpersonal skills.
- Prudent with handling of sensitive information.
- Works with a high degree of ethics and moral conduct.
- Ability to prioritize and manage multiple tasks concurrently with a sense of urgency.
- Comfortable giving sales presentations to internal and external audiences.
- Outstanding customer service skills and shares the company vision of being immersed in our customers’ success as a key component of our success.
- Must possess an understanding of market conditions, trends, and market pricing.
- Shows consistent professionalism and good judgment.
- Proven track record of established sales, cold calls, and/or account management success.
- Capable of profiling customers and generating leads.
- Working knowledge of marketing orders and trade agreements, PACA regulations, etc. preferred. Working knowledge of produce grades and standards preferred.
- Able and willing to adapt to changing business needs
- Ability to implement organizational and/or departmental goals that result in achievement and success through exceptional leadership skills, collaboration, creative thinking, maintaining focus and persistence, even under adversity, while maintaining the confidence and engagement of management and associates.
Technology
- Excellent computer skills: experience with Microsoft Office Suite • Famous Software knowledge preferred.
- Working knowledge of logistics tracking and expediting.
For more information contact jennifer@producecareers.com