ABOUT US: Serrano Search, LLC is a unique executive search firm dedicated to labor relations-related recruitment. We accept search assignments nationally for positions that typically fall into two categories: We help clients hire the best talent in the country when they currently have collective bargaining agreements, and we assist when clients are focused on remaining union-free.

Job Title: Director of Labor Relations

Reports to: Vice President of Human Resources & Labor Relations

Location: Remote

 

Purpose:

To drive an employee and labor relations approach that strengthens employee engagement across all business locations, maintains a productive relationship with Trade Unions and enables the delivery of the business plan.

      Skills:

• Ability to effectively communicate, both verbally and in writing, complex issues to wide and varied audiences in a manner that is clear, concise, accurate and diplomatic.
• Excellent analytical skills: ability to develop meaningful reports and statistics based on raw data utilizing various software applications.
• Coaching and educating managers
• Building strong, positive union relationships (Partnership)
• Liaison with Business Development for new contracts
• Compliance minded
• Internal partners to HR, Legal and Business Development and Operations
• Define and create framework for pattern bargaining
• Capable and competent to sit first chair in contract negotiations and act as company representative in mediation, arbitration and legal cases

  Knowledge and Experience

• Bachelors degree in Business Administration, Human Resources, Industrial Relations or related field required; Master's Degree preferred.
• 7 years experience in Employee Relations role in transport, manufacturing or utilities setting; 2 years in a leadership role preferred.
• Experience must include pro-active labor relations; labor contract negotiations, interpretation and administration; employee advocacy and management consulting; Human Resources policies and procedures design, development and administration; developing and delivering management training in employee relations.
• Extensive knowledge and experience with the NLRA. Ability to develop, interpret and communicate policies and procedures, contract language, etc.
• Extensive knowledge of employment law including EEO, AAP compliance, Worker's Compensation, O.S.H.A. etc.
• Strong preference for multi-facility, multi-CBA work on a national scale

   

  Key Accountabilities

  Employee and Labor Relations Strategy

• Work with the business units and the Divisional leadership team to develop and recommend tailored employee relations strategies that will drive engagement with our employees whilst maintaining productive and enabling union relationships.
• Ensures that a strong and effective preventive labor relations program is effectively executed, including the identification of potential problem areas, collection and interpretation of data, and interaction with departments to ensure systemic trust and fairness, equitable treatment and a positive work environment
• Represent the division as required in dealing with trade unions
• Provide coaching and development to managers dealing with Trade Union topics.

   

  Stakeholder Relationship Management

  · Identify and prioritize key Trade Union relationships and the mapping of the relationships to the Keolis organization.

  · Shape and assure the communication tone and orientation across the organization with Trade Union stakeholders.
  · Refine Trade Union engagement approach to ensure trust-based relationship.
  · Establish and assure Trade Union meetings and scheduled business discussions are in place and outcomes followed through.
  · Track and record key elements of relationship and relationship status using relationship management platform (salesforce)
   

  Labor Relations & Human Resources Policy and Procedures

• Assist and advise in the development of relevant employee related policies and processes ensuring compliance with all applicable employment laws and regulations. Ensures policies, procedures and practices are consistent with current legal trends; adjusts existing policies as required in a timely and effective manner.
• Support to HR Peers and General managers on complex issues relating to employee discipline, grievance or Fair Treatment process.
• Mediates to resolve employee relations issues, potential grievances or formal grievances with both union and non-union employees, ensuring such grievances are processed in a timely and effective manner.
• Coordinate the resolution of Industrial disputes, including representing the business in the negotiation and settlement of cases lodged with external appeal bodies relating to employment
• Provide advice and training to managers on contemporary labor relations practice to enable the productive manager-employee relationship
• Maintain records and prepare reports analyzing labor relations issues
• Establish and maintain process to assure all correspondence to the Trade Unions
  

         Collective Agreement Development

 

• Develop and implement best practice collective agreement negotiation standards to be followed across the division
• Coach and facilitate management reviews of collective agreements to identify opportunities to simplify, streamline and improve the union agreements
• Prepare for and conduct negotiations with employees and unions to protect the organizations interests
• Support and report on implementation of negotiated outcomes, ensuring all identified risks and opportunities are tracked and escalated where appropriate.
  

Agreement implementation and application

• Input to agreement implementation, providing continuity from the development into the benefits realization.
• Provide subject matter expertise for the HR leads and where required General Mangers on CBA interpretation and application, ensuring that accurate and
• Monitor conformance with the industrial instruments covering the division
• Handles grievances arising from the administration of the collective bargaining agreement up to and including arbitration case preparation.
• Support the development of strike contingency planning in support of efforts to respond to any labor disruption or work stoppage.

Posted On: Monday, February 12, 2024